FaceTime audio greyed out on iPhone, unable to make audio calls

I can’t make a FaceTime audio call, I can only make FaceTime video call. The call icon is greyed out


[Re-Titled by Moderator]

Original Title: why is my facetime audio greyed out? Facetime video only working. I tried resetting network, screentime its still not working. how do i fix this?

Posted on Aug 24, 2025 8:24 AM

Reply
3 replies

Aug 24, 2025 11:26 PM in response to Gifttyy

Gifttyy wrote: "It’s iPhone 13promax and it’s running on IOS 18.6.2"

Gifttyy ~ As your iPhone 13 Pro Max could be almost 4 years old, it's worth checking for a weak, aging battery which can affect FaceTime. So...


Does your iPhone 13 Pro Max still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


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FaceTime audio greyed out on iPhone, unable to make audio calls

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