Error message "unable to verify update - please try again later".

MY wife has an iPad that has not been turned on for most of the year, running iOS 17.2. She tried to update it today to 18.6.1 but gets the error message above when she tries to install the update. Tried deleting the update and downloading again, same thing. What can we do?

iPad is 10th Generation, model MPQC3VC/A




iPad (10th generation)

Posted on Aug 20, 2025 07:02 PM

Reply
1 reply

Aug 21, 2025 07:32 AM in response to JohnM9999

Try and update the iPad via a pc or Mac instead


On Macs running macOS Catalina or newer:


1. Connect your iPad to the Mac with a cable.

2. Select your iPad, then click General at the top of the window.

3. Click Check for Update.

4. To install an available update, click Update.


On Macs running macOS Mojave or a Windows PC:


1. Connect your iPad to the Mac or PC with a cable.

2. Open the iTunes app, click the button resembling an iPad near the top left of the iTunes window, then click Summary.

3. Click Check for Update.

4. To install an available update, click Update.


Updating/Upgrading iPad - Apple Community


Error message "unable to verify update - please try again later".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.