Persistent double-press issue with Siri Remote (3rd gen, USB-C) on Apple TV
Hi all,
I want to document a persistent hardware issue with the Siri Remote (3rd generation, USB-C) and ask how widespread this is.
What happens
- Touch gestures are disabled; I’m navigating only with the physical clickpad.
- A single click often registers as two moves, most frequently to the right (and sometimes down).
- This is my second Siri Remote with the exact same behavior, each failing after roughly one year of normal daily use in the living room.
- A seldom-used remote in the bedroom does not show the issue.
Why I believe this is a hardware durability problem
I’m an electronics engineer. The behavior matches wear/“bounce” in the click mechanism (e.g., carbon dome/contact wear). In short: one physical press generates two electrical events. Based on my experience, a more robust switch design (e.g., SMD tact switches or a different dome spec) would likely hold up better to daily use.
Why this matters
At ~€60 per remote, buying a new one every 12 months is not acceptable. And replacing it with the same design doesn’t solve the underlying problem if it fails again after a year.
Asking the community
If you have seen the same double-press behavior, please share:
- How long did it take to appear (months of use)?
- Which direction(s) on the clickpad are affected?
- Which Siri Remote generation (Lightning vs. USB-C)?
- Did anyone open/clean/replace the clickpad and achieve a lasting fix? (Describe briefly.)
Asking Apple
Could Apple please provide an official statement on this pattern and whether there’s a revised clickpad design to address durability? A straightforward exchange doesn’t help if the next unit fails the same way after ~12 months. A goodwill repair or a sturdier revision would be the right outcome for customers using Apple TV daily.
Similar reports (examples)
Reddit (multiple users describe the same “single press → double move,” often to the right):
- https://www.reddit.com/r/appletv/comments/1hkbvra/apple_tv_4k_remote_registering_two_clicks_to_the/
- https://www.reddit.com/r/appletv/comments/17r8m4a/having_double_click_issue_while_pressing_down/
- https://www.reddit.com/r/appletv/comments/1dd2z9e/the_right_button_skips_two_items_instead_of_one/
- https://www.reddit.com/r/appletv/comments/1ai473v/apple_tv_remote_triggers_double_clicks/
- https://www.reddit.com/r/appletv/comments/1kcw24c/remote_double_pressing_getting_worse/
Apple Support Communities (multiple actions from one press / “double click”):
- Constant double-action in response to rem… - Apple Community
- AppleTV Remote Sends Double Click - Apple Community
- Apple TV 4K Siri remote acting erraticall… - Apple Community
Thanks to everyone who can add data points. The more cases we collect, the clearer the pattern becomes.
[Re-Titled by Moderator]
Original Title: Siri Remote (3rd gen, USB-C): Clickpad registers double presses — two remotes failed after exact 10-12 months of daily use
