CarPlay not connecting, available cars will not load. Other iPhones connect successfully.

iPhone 16 Pro running latest iOS - 18.3.


CarPlay was previously working in my car with this phone, but randomly stopped connecting one day a few weeks back. My wife’s older iPhone connects successfully to my car and CarPlay works. I suspect it is my iPhone.


I have tried and noticed the following:

  • system reset of my media unit in the car (Alpine Halo IL- fx309)
  • wife’s phone continues to successfully connect to CarPlay after the system reset
  • checked my phone to enable Bluetooth (connects successfully to media unit but still no CarPlay)
  • siri and apple intelligence are enabled
  • no VPN is being used
  • my phone will not connect to CarPlay in other vehicles where it also worked historically
  • in have tried multiple different cables to connect to different cars, still no fix.
  • when I open CarPlay app on my phone, no available cars are shown and the wheel just continuously spins (see pic).
  • I have conducted a complete factory reset and restore on my phone and still have the same issue.


I think there is an issue with my phone. I’ve searched forums and answers extensively and can’t find anything that will help.


Desperate for a solution!!!




[Edited by Moderator]




iPhone 16 Pro, iOS 18

Posted on Aug 12, 2025 04:28 AM

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CarPlay not connecting, available cars will not load. Other iPhones connect successfully.

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