Can’t block someone (from their perspective) if iPad is connected.

I am thoroughly convinced this is a confirmed and major bug that has not been recognized or reported properly to the Apple development team, to be fixed. If this is the first step in accomplishing that, I will go through the arduous process of explaining the problem and trying to convince the volunteer support people here first.


In summary:


Blocking somebody through iMessage on my iPhone has worked fine for over 10 years. I would not receive their messages anymore, and on their end, they would no longer see “Delivered“. This is how things play out when somebody is properly blocked. The second I connected an iPad and turned on device message forwarding, this stopped working. From my perspective, they seem blocked. From their perspective, they see “Delivered“. So from their perspective, they are not blocked.


This is the bug.


I have tried literally everything. I’ve tried disconnecting the iPad. Fully signing the iPad out of Apple login. I’ve insured that it’s no longer anywhere in my iPhone as another device. It seems that once it’s been turned on, no matter what you do, this bug will remain and users will successfully send messages that say Delivered on their end, even though I won’t see them on my end. This has caused several problems as the user doesn’t realize that they’ve been blocked.


At this point the only logical thing to do is for me to get a hold of a developer at Apple and have them look into this, but it seems like that’s probably impossible? You can go ahead and ask me to do a bunch of things to check first. Ultimately, unless you have figured out a “hack“ to solve this problem, we will end up back at the reality that this is a bug and it needs to be fixed. Please advise.

iPhone 16 Pro, iOS 18

Posted on Aug 10, 2025 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2025 01:06 AM

You may have tried some of this already...


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



If the issue remains unresolved, repeat the entire process with your iPhone.



A Bug Report can be submitted to Apple via Apple's Product Feedback portal. For iPad/iPadOS and iOS/iPhone:

Feedback - iPad - Apple

Feedback - iPhone - Apple


When submitting your Bug Report, ensure that you include details of your iPad/iPhone model and installed version of iPadOS/iOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list - as this rarely includes the current version.


In addition to submitting a Bug Report, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad/iPhone, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting. Making an appointment prior to you visit is strongly recommended:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Aug 10, 2025 01:06 AM in response to Krr8201

You may have tried some of this already...


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



If the issue remains unresolved, repeat the entire process with your iPhone.



A Bug Report can be submitted to Apple via Apple's Product Feedback portal. For iPad/iPadOS and iOS/iPhone:

Feedback - iPad - Apple

Feedback - iPhone - Apple


When submitting your Bug Report, ensure that you include details of your iPad/iPhone model and installed version of iPadOS/iOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list - as this rarely includes the current version.


In addition to submitting a Bug Report, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad/iPhone, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting. Making an appointment prior to you visit is strongly recommended:

Genius Bar Reservation and Apple Support Options - Apple

Can’t block someone (from their perspective) if iPad is connected.

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