Music App - why won't it ever retrieve the CD album image???

So you go to make MP3 from the CD, so you insert it and then the Music app reads the CD and makes the MP3 when you press "Import CD."

It's supposed to automatically retrieve the album cover image and download it onto the songs in that album, is it not?

I hit "Get Album Artwork" - but it NEVER works.

Why doesn't it ever do it? What is the point of having this feature if it doesn't do what it says? Seems like a waste of time coding it and then never working, reminds of the 90s LMAO

Thanks