An error 06B4.000 appeared after a failed 18.6 upgrade, Apple Devices then failed to restore the device. I fortunatly had an old PC with iTunes still loaded and that restored the iPad.
Why did this error occur?
Why coudn't Apple Devices restore the device when iTunes could?
iPad (8th generation)
I have but although there is plenty of speculation, there is
no definitive reason for this error message and update failure. Also, the cable
was not an issue for me as I was using a USB-A to Lightening on both PC's
I had several abortive attempts to restore the iPad using
Apple Devices after the failed update. Yet iTunes, supposedly an older app on
its way out, sorted it first time. Is there something wrong with Apple Devices
and was this the issue?
Should I keep iTunes as I have been considering dumping it for Apple Music, which I run on my
other devices.
If you are experiencing difficulties restoring your iPad, start here:
If you can't update or restore your iPad - Apple Support
iTunes for Windows has been superseded by the newer Apple Devices App. You should note that for recent devices, you may not be able to use iTunes for Windows to restore the device - but must instead use the newer Apple Devices App. This App is not compatible with Windows 7/8, but requires Windows 10 or Windows 11.
https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS
If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
Genius Bar Reservation and Apple Support Options - Apple
Error 06B4.000 after failed 18.6 upgrade, Apple Devices then fails to restore.
