Unable to download Kindle books on iPad 2 A1395

Question

Level 1

4 points

Unable to download Kindle books on iPad 2 A1395

I've been using my wife's old A1395 for many years as a means to read books under the Kindle app. Several years ago I had a sign-on that was tied to my business email account. Although I sold my business 5 years ago I was still able to use that iPad for just reading Kindle books. Even though the OS would always ask me to sign in with the password for that old email account which I no longer was in the possession of, I was able to ignore the request and eventually got into Kindle. Not sure what happened but Kindle will no longer download books to this iPad2. I have thousands of old business emails and text messages along with thousands of pictures dating back to 2012 that I really do not need because of backups of pictures on much newer iPad that we have. I would just like to be able to get rid of all that other stuff and just using it for reading because it much larger and easier to handle than a small Kindle.

[Re-Titled by Moderator]

Original Title: resetting Ipad2 A1395

iPhone 14 Pro Max, iOS 18

Posted on Aug 6, 2025 08:58 AM

Reply

Answer 1

Top-ranking reply

Phil0124

Level 10

214,681 points

Aug 6, 2025 09:40 AM in response to JoeB3282

What happens when you try to download books to it exactly?

Do you get an error? If so, what does it say?

Is the Kindle app logged in to your current Amazon account? or an old Amazon account that uses your old business email?

Considering the iPad is from 2011, it's entirely possible Amazon stopped supporting the version of the App on it and will no longer allow access to its platform to download books.

Not much to do there unfortunately, but get a slightly less old iPad to read books on.

Also, if the account logged in to the iPad is still tied to your old business email address, it would be best to update it, to a new email address, instead of avoiding the password entry. This is unlikely to the cause of the Kindle issue but it would still be advisable to update it.

Check Settings ➜ iCloud (what email is logged in there) and Settings ➜ iTunes & App Stores

Also, the associated email account, and the Apple account's password are not related. So the email address does not need to exist for the Apple account to keep working. But you do need to know the Apple Account's password to access and update it.

click here ➜ Change your Apple Account primary email address - Apple Support

If you can still access the Apple Account logged in to the iPad, your best bet may be to erase the iPad and set it up again with a current Apple account and try downloading the Kindle books app from the App Store again. The current version requires iOS 16, but there may still be a version that can run on iOS 9. You can try to download it from your Apple Account's purchase history once the iPad is set up again.

Just open the App Store App, tap on Purchases at the bottom, find Kindle there and tap the cloud icon.

This may not work if Amazon no longer keeps a compatible app available. Or if the old Kindle version cannot connect to Amazon's platform anymore.

Reply

Answer 2

Aug 7, 2025 06:07 PM in response to JoeB3282

The iPad 2 – a tablet that Apple introduced over 14 years ago, in March 2011 – has a 32-bit processor and cannot update past iOS 9.3.5. The current Amazon Kindle app requires iOS 16.0 or later.

I would assume that Amazon no longer supports iOS 9.* or the iPad 2. If you can access your books through the Amazon Kindle for Web interface, you might be able to continue reading them on that old iPad. I wouldn't count upon it working with that iPad's old version of Safari – but there's no harm in seeing if it might work.

Reply