Missing sound on/off button in Photos app

there is no sound on/off button in the camera roll




[Edited by Moderator]

Original Title: mute button in photos

iPhone 16 Pro, iOS 18

Posted on Aug 6, 2025 06:39 AM

Reply
7 replies

Aug 6, 2025 08:05 AM in response to lukairder102

When I tap that icon that you show

it mutes the sound.


Have you tried a forced restart? 

Force restart iPhone - Apple Support

This is different from a simple Power Off. I had to continue holding the button down past the "slide to power off" message, and then I released the button only after  the Apple Logo appeared indicating a re-start. 


Let us know what happens…

Aug 6, 2025 10:05 AM in response to lukairder102

That's not like the first picture you sent. What's going on?


I would suggest that you send a small screenshot of your phone that shows the entire screen. It would really help if you used sentences to discuss what's happening. Like, does this happen with all videos, or just some? Are these videos taken on your phone, or sent to you? Details are important. Going back and forth with one word answers to questions doesn't work--especially since you never answered my question about force restart for example.

Missing sound on/off button in Photos app

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