I was working on my computer and suddenly it closed and when I tried to open it this screens pops up. Earlier in the morning some water was poured on it but not a lot and it was working fine. also when I click the disk it just restarts and shows this screen again. lastly it says continue holding to show startup options but I don’t click anythingWhat should I do?
[Edited by Moderator]
Original Title: Disk Broken
MacBook Pro 14″, macOS 15.4
Dimitle wrote:
I was working on my computer and suddenly it closed and when I tried to open it this screens pops up. Earlier in the morning some water was poured on it but not a lot and it was working fine. also when I click the disk it just restarts and shows this screen again. lastly it says continue holding to show startup options but I don’t click anything
What should I do?
[Edited by Moderator]
Original Title: Disk Broken
Liquid damage tends to get worse over time not better.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
If you have AppleCare+ it will cover a large portion of accidental damage.
Dimitle wrote:
I was working on my computer and suddenly it closed and when I tried to open it this screens pops up. Earlier in the morning some water was poured on it but not a lot and it was working fine. also when I click the disk it just restarts and shows this screen again. lastly it says continue holding to show startup options but I don’t click anything
What should I do?
[Edited by Moderator]
Original Title: Disk Broken
Liquid damage tends to get worse over time not better.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
If you have AppleCare+ it will cover a large portion of accidental damage.
Your computer needs to be examined to assess the damage caused by the water spill. Water damage gets worse over time.
"Disk Broken" Error!
To improve my understanding of the phenomenon, it would be highly beneficial if you could share a full screenshot (Do not crop it). Visual representations carry a greater impact than written descriptions.
Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.
With the limited information that you have provided, It is hard to even guess the problems faced by you.
You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...
Please re-post with details so that someone else can help.
Water-damaged MacBook displaying 'Disk Broken' error
