As i explain in the EtreCheck report, the restarting issue happens about 3-5 times a day in randomly time gaps and no usual action trigger it. I've had this computer for about 6 months and it has started restarting out of the blue about 2 months ago.
I'm a web developer and as written on the report i have some softwares installed.
I hope this reaches the right people and that i find the proper solution that might help others
Mac mini (M4)
What is Segurança Total...?
Uninstall, delete, banish Segurança Total from your Mac as per the developers directions.
Then Startup in Safe Mode followed by a normal Restart and test for a day or so.
Start up your Mac in safe mode - Apple Support
After that is done, run and post a new EtreCheckPro report.
What is Segurança Total...?
Uninstall, delete, banish Segurança Total from your Mac as per the developers directions.
Then Startup in Safe Mode followed by a normal Restart and test for a day or so.
Start up your Mac in safe mode - Apple Support
After that is done, run and post a new EtreCheckPro report.
Docker and Discord are sometime associated with these types of issue
Add in Google Chrome ?
The overall effects of the combinations of these 3 applications could be just enough to cause these " restarting "
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (26) 3.97 GB (Google LLC)
EtreCheckPro 1.48 GB (Etresoft, Inc.)
Google Chrome 424 MB (Google LLC)
Discord Helper (Renderer) 418 MB (Discord, Inc.)
Spotify Helper (Renderer) (2) 402 MB (Spotify)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
cloudd (2) 8 (Apple)
Discord Helper (Renderer) 6 (Discord, Inc.)
bird 5 (Apple)
WindowServer 5 (Apple)
Spotify Helper (Renderer) (2) 3 (Spotify)
Some updates on the issue. I've removed Total Safety boot mode and replaced to Normal and booted on Safe Mode. The day i changed to safe mode i did not experience any sudden restart and used chrome, discord, spotify, xcode, dbeaver, postgresApp, cursor and some others, I used it as an usual day. But right the next day (did not shut down) i got a sudden crash and it was on a random moment while i was working.
About discord and chrome, I stoped using discord app today to check the issue and it also restarted, chrome thought i have not replaced by another navigator and will do so after im done with this post. What bothers me is that I have an M4 16gb 512gb machine so that i can handle reasonable to light coding workflow and still cannot have multiple apps open. I had a M1 macbook air and the 8gb ram was an issue, so i changed to this one.
Im attaching two reports and a crash report, one done on safe mode and another that i've just done. Im thankful for you that have replied and im looking forward for your future replies.
It seems like you're experiencing kernel panics on your Mac Mini, which could indicate a hardware issue. Since the authorized service center found no problems, it might be worth checking for any software conflicts or inconsistencies that could be triggering the restarts.
Yeah, im going to carefully list some app that i use that might be causing the issue and try not using it or replacing. The thing is, i've had a m1 using the same apps that i use here on my m4 and have never had these restarting issues.
There's a possibility that im using another app that i had not used before i got this mac mini, but im almost sure that this is not the case, also I use brew to install some packages, that might be helpful to know.
To be honest, I'm not sure exactly where the GFX PREFETCH ABORT issue is coming from...?
AI has some ideas > gfx prefetch abort mac
1) Uninstall the WireGuard VPN as per the developers instructions.
2) Uninstall GoogleChrome as per the developers instruction.
Then Restart in Safe Mode followed by a Normal Startup and run a new EtreCheck Pro report.
I could not access your link, I do not have access "AI Mode is not currently available on your device or account". Here's the after unnistall chrome and wireguard as per the developers instructions and safe mode boot followed by normal boot
viníciusDev wrote:
<After unnistall chrome and wireguard.log>
I could not access your link, I do not have access "AI Mode is not currently available on your device or account". Here's the after unnistall chrome and wireguard as per the developers instructions and safe mode boot followed by normal boot
From that same recent report
Secure Boot: Reduced Security
A - Which I gives is to facilitate the usage of HomeBrew
Launchd: ~/Library/LaunchAgents/homebrew.mxcl.postgresql@14.plist
Command: /opt/homebrew/opt/p********l@14/bin/postgres -D /opt/homebrew/var/p********l@14
Details: Gatekeeper bypass
Launchd: ~/Library/LaunchAgents/homebrew.mxcl.postgresql@16.plist
Command: /opt/homebrew/opt/p********l@16/bin/postgres -D /opt/homebrew/var/p********l@16
Details: Gatekeeper bypass
A - As for removal of Google Chrome
Nope still there
Short and unpopular suggestion for some
May consider an alternative www.brrave.com which is essentially Google Chrome without the Google baggage
Refer to the Posting by Respected Contributor @ John Galt
Application memory error on my MacBook Pro - Apple Community
Refer to the Posting by Respected Contributor @ Kurt Lang
etrecheck... Mac running slow - Apple Community
com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-07-23)
Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2
[Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2025-07-23)
<Empty>
[Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2025-07-23)
<Empty>
When I compare the Etrecheck Report generated: 2025-07-24 10:08:42 to the Etrecheck Report generated: 2025-07-29 23:09:23
The earlier report does not show any traces of HomeBrew
So this would be something added since you first started this question
Most likely you have a hardware issue with the Logic Board. The original EtreCheck report doesn't have Homebrew, yet it still had the graphics related Kernel Panics. Unfortunately Apple low level agents and Apple repair techs don't know anything about how to read a Kernel Panic report. You have two options to get Apple's attention to have the Logic Board replaced (most likely it will be a bad Logic Board).
FYI, Apple Diagnostics, even the service level diagnostics rarely report any errors even when a hardware issue exists. Diagnostics are only useful when they actually report a problem. Unfortunately Apple techs only have this very limited resources to diagnose hardware issues. That is why step#1 above is the most important & critical to proving a hardware issue of some sort.
I also recommend disconnecting all external devices just in case one of them is causing a problem.
The Apple Support Community Forums are sometimes visited by AI / LMM / ChatBots.
AI / LLM are basically a Super Version of Predictive Text which is based upon a Data Set.
When that Data Set is based upon older data points, the outcome of the response will be equally out dated and / or unreliable
AI is also the newest form for Data Mining by Large Corporations.
Suggest being very careful about this.
Some suggestions can be incorrect, misinformed , incomplete, impossible to do, out right wrong
Hello again, everyone. I have some updates.
Since I use two monitors, and the newer one (DELL P245H) is connected to a Ugreen dongle via HDMI, I tried disconnecting it from the device and connecting it directly to the Mac Mini's HDMI port, which did not work — it restarted while in use.
After that, I tried another HDMI cable with no success. Then I removed this monitor completely and connected only the old one (DELL P2219H). I finally could use my computer as it was meant to be used — no restarts.
I'm now searching for other cables to connect it, and would appreciate it if any of you might have recommendations.
Attached are some images of the configuration I use on both monitors.
Newer monitor settings
Older monitor settings
[Edited by Moderator]
I would connect those Dell displays directly to the Mac mini, using a couple of short high speed USB-C to DisplayPort cables.
I'll do that. Just for clarification, "Segurança total" is "Full Security".
Good idea and I missed to re-run Etrecheck
Mac mini m4 restarting constantly
