Downloading Deleted messages from Messages in iCloud

After Clicking 'Manage Storage' in Messages tab in iCloud, there is an option to 'Turn Off & Delete from iCloud'. Under this option it reads, "Turns off Messages in iCloud on all your devices. You'll have 30 days to download your messages from iCloud." I have deleted my messages and now I want to download them from iCloud. I am well within the 30 day window, how do I download the messages?


I have gotten a lot of answers that don't actually answer this specific questions. I would like to know, specifically, how do I download these messages after selecting this 'Turn Off and Delete from iCloud' option.

iPhone 14

Posted on Jul 22, 2025 07:01 AM

Reply
30 replies

Aug 6, 2025 04:23 AM in response to PHFish

Messages are not accessible at iCloud.com. As you’ve provided, those are the recently deleted items in photos, hence the picture. Any message available to you is on your device that syncs to iCloud. If you delete a message on device, it deletes everywhere. iCloud messages is a synchronization service, not a backup.

Jul 31, 2025 03:56 AM in response to kpile

This is on a PC on icloud, in the recently deleted folder. When I right click I see the two options. However, I have now clicked restore and thought this would put the messages back onto my phone but it hasn't. It has shifted them back to the photo library but when I click download, it downloads it as a photo of my message screen on my phone. The messages aren't there. I think I've lost them! But it said I had 30 days to download them. Is this just not true and I have now lost my messages?

Aug 4, 2025 06:32 AM in response to PHFish

Some..


It turns out that that recover button is the download so to speak. When you press the 'recover', the messages will return to the iCloud storage and return to your phone once you sync if they are not currently on the device. At that point you can then turn off the 'iMessages in the Cloud' sync which will "disable and download" the messages to your phone.

As far as I can tell, "download" is simply a fancy way to say the messages will remain on your phone. They won't wipe away like what happens sometimes with photos when you log out of your apple account.


At that point it's up to you how you get the messages off the phone. That part they do not have a solution for.


I hope this helps.

Aug 4, 2025 06:59 AM in response to PHFish

Sadly, PHFish, this "download" may be the best you can get. With my situation, the employee I am working with reports she didn't have the recover option. Even if she pressed it, but doesn't remember, the messages have not come back as far as we can tell in terms of the space being taken up.


I feel all your frustration with this.

Aug 4, 2025 07:23 AM in response to kpile

You can only recover messages from the Recently Deleted folder. If there is no folder, there are no messages that can be recovered. If you delete a message on your device, it is deleted everywhere when iCloud sync is enabled. If you restore the message, it is then restored on all devices. If the message is deleted from Recently Deleted, it is permanently deleted (or automatically after 30 days) and irrecoverable. iCloud is a synchronization service, not a backup. Any messages synced to iCloud are also on your device.

Aug 6, 2025 02:09 AM in response to kpile

Thanks for the help kpile. I think I've given up! I've lost my messages and I've lost faith in apple. I suppose they want a monthly payment for the rest of my life. Well they're not having it: I paid enough for the phone in the first place. I have found that you can export whatsapp chats to a PDF which is a much better option.

In case it helps anyone else - the recently deleted folder is on icloud.com - I was looking at it on my PC. When I right clicked and clicked restore, they didn't go back onto my phone or anywhere that I can see. I can see them in the photo library, but it is just a photo of one of my messages. It's rubbish. I was hoping to download them, sort them out, delete stuff etc, then upload what I wanted to keep.

Aug 6, 2025 06:26 AM in response to muguy

Thanks, muguy. We are not trying to back up our messages. There is a function that allows us to recover messages when you delete iMessages in the Cloud.

That statement gives the impression that you can get to your messages and download them. The statement is misleading.

That's what PHFish and I are having a problem with. We would like the functionality around iMessage retrieval to be more clear and not so opaque.

Aug 6, 2025 06:52 AM in response to kpile

When you sync with iCloud and delete a message on your device, it is also deleted from iCloud. Most deleted messages move to the Recently Deleted option for up to 30 days (unless permanently deleted earlier). Such messages can be restored directly in iMessage by selecting the “hamburger” menu. There is nothing else that can be recovered as any messages are already on your device.

Aug 6, 2025 08:55 AM in response to muguy

We are not talking about a single message but the function in iMessages in the Cloud that allows you to "delete and remove from iCloud".

If this function is utilized, under the button it states you have 30days to download the messages from iCloud.

I understand you are speaking of recovering a single message if that is deleted from the phone.

That is not the question or the issue we are trying to solve.

Downloading Deleted messages from Messages in iCloud

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