Replace a 3rd-party screen on an iPhone 13 Pro with Apple once back in the U.S.

Hello, while overseas I broke my phone screen and was forced to use a European 3rd Party Screen as I had to “fix it” to keep in contact with my group. I want to replace the screen again as soon as I get back to the US in a few days, but I am worried Apple may refuse to touch it. Any advice?


[Re-Titled by Moderator]

Original Title: 3rd Party Screen Replacement

iPhone 13 Pro, iOS 18

Posted on Jul 20, 2025 11:57 AM

Reply
18 replies

Jul 20, 2025 12:03 PM in response to EmperorTex

EmperorTex wrote:

Hello, while overseas I broke my phone screen and was forced to use a European 3rd Party Screen as I had to “fix it” to keep in contact with my group. I want to replace the screen again as soon as I get back to the US in a few days, but I am worried Apple may refuse to touch it. Any advice?

You can certainly ask if Apple would be willing to install an authentic screen, but don't be surprised if they refuse your request.

Jul 20, 2025 12:50 PM in response to EmperorTex

EmperorTex wrote:

Ah, I guess then I'll just have to try a get lucky with a good 3rd party if Best Buy refuses me

There would be no benefit to a 3rd party screen bought in the US. Most 3rd party screens all come from outside the US anyway. I agree with Bob that if BestBuy turns you down and the screen you have is working acceptably, just leave it on your phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Replace a 3rd-party screen on an iPhone 13 Pro with Apple once back in the U.S.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.