WhatsApp Business keeps crashing

My WhatsApp Business app keeps crashing.


I am getting messages notifications and all; as soon as I open the app, it closes automatically within seconds.


if I turn off data and wifi, it opens

with data and wifi I am not able to.

iPhone 16 Pro Max, iOS 18

Posted on Jul 19, 2025 5:59 PM

Reply
13 replies

Jul 19, 2025 7:00 PM in response to iampatel01

"Tried all these steps; still does not work"

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Troubleshooting a Crashing App:


A. Reinstall the App:

Save what need be (i.e. log in credentials). and then add it back. I would ask other participants of the session if they are having the same issue.


B. Start with a Restart:

Having just installed any update, perform a restart: Restart your iPhone - Apple Support


C. Contact the Developer:

You may have misconfigurations. So, contact the Developers of these apps. You'll find their Contact Us info in the app's site of the App Store. Go here: https://www.whatsapp.com/contact/

Jul 19, 2025 6:35 PM in response to iampatel01

"WhatsApp Business keeps crashing: My WhatsApp Business app keeps crashing. I am getting messages notifications and all; as soon as I open the app, it closes automatically within seconds. if I turn off data and wifi, it opens with data and wifi I am not able to."

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WhatsApp Crashing:

See what WhatsApp Mentions: Can’t use WhatsApp due to app or device crashes - WhatApp Help Center

Jul 21, 2025 11:12 AM in response to iampatel01

iampatel01 wrote:

I tried contacting them, waiting on their reply since last 3 days
I got one reply and they just said to follow what google says, and I followed all those steps but still the same.


Past the remove-restart-install sequence you’ve tried with the app, this is a Meta issue.


What can you do? Get your own website going, and look at using supported services including Twilio and alternatives for communications and related functions.


Otherwise, continue your contact with and your wait for Meta for resolve this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WhatsApp Business keeps crashing

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