Options for repairing a bent iPad with accidental damage

iPads do not spontaneously bend. The most common explanation for this type of damage is that the iPad while placed on a soft surface has been sat-on - or has been in a backpack with other items and suffered damage.

If you have benefit of an active AppleCare+ plan for your iPad, you may be able to make a claim for damage. If applicable, for the cost of the levied deductible/excess fee, the iPad will be exchanged for a reconditioned iPad of the same model and specification.

Without an AppleCare+ plan the only option is to pay for a repair - this being charged at a flat rate. Again, Apple will typically exchange the damaged iPad for a reconditioned replacement.

iPad Repair & Service - Apple Support

Based on your situation, I recommend service.

Service Checklist:

• iPad service pricing.
• Check AppleCare Coverage.
• Get your iPad ready for service.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call 1-800-APLCARE.
• Contact Support.
• iPad Support.
• iPad User Guide.

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

If you have any insurance which covers this you could try to make a claim.

Likewise if you have AppleCare+ you can claim and hopefully receive a replacement.

Otherwise, I think your only option is to either buy a new one or put up with your new bendy iPad. I'm pleased to hear that the iPad still works for you!

Hello~ Make an appointment with Apple and then review your options …

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

Only Apple can determine if “bending” your iPad is “accidental” damage.

~Katana-San~

⚠️ While the iPad still works, back it up immediately! Preferably to a computer unless you have enough room in iCloud.

Just because it works today does not mean it will still work next week. Some types of damage can trigger cascading failures over time. One little function stops, then another until you have a non-working device.

Ahmedzia392 wrote:

i got rid of backups cause it was killing my iCloud storage so it’s gone now lol!

Have you a computer? You can back up to either a Mac or a Windows computer. Apple's guide is here:

How to back up your iPhone, iPad, and iPod touch - Apple Support

According to Apple it its your responsibility to have a backup before handing over your device for Apple evaluation, service, or repair.

elisanile wrote:

Hey! So sorry to bother you! Can you talk me through the whole process of getting it repaired? Do you need to pay for the repair? Thanks a lot!

The first step is to visit the Genius Bar at an Apple Store or a local Apple Authorised Service Provider - where your iPad can be tested and assessed prior - and you can explore your available options - before committing to a repair:

Genius Bar Reservation and Apple Support Options - Apple

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.

As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support

If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

Hey! So sorry to bother you! Can you talk me through the whole process of getting it repaired? Do you need to pay for the repair? Thanks a lot!