Apple Watch Series 9 was delivered but no watch in box

I waited outside today for UPS to deliver my Apple watch, The delivery person handed me my boxes (I also order Airpods). Once inside, I opened the Airpods first. Then I picked up the box with the Apple watch. I noticed that the brown box looked a little broken on the side but didn't think twice. I took out the Apple watch box and noticed that the short side of the box was torn open at the seams. When I opened the box, the watch was missing! I called Apple immediately and spoke with a rep. She assured me that an investigation will be opened and I will here from someone within three days.




[Re-Titled by Moderator]

Original Title: Empty Apple Watch Box!

Apple Watch Series 9, watchOS 11

Posted on Jul 17, 2025 04:54 PM

Reply
1 reply

Jul 18, 2025 05:15 AM in response to hollyfromstroudsburg

these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers there advice This


your issue seem to come down to a legal thing between apple and ups


non of us here can bring insight to the progress of your investigation


try


is a user helping users with tech questions forum, we are not apple and apple do not read your posts here

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple


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Apple Watch Series 9 was delivered but no watch in box

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