Can't copy iPhoto libraries from NAS to Mac

I have a DS211 (using DSM 6.2.4-25556 Update 8) that has worked

flawlessly for years.  A couple of years ago I put two new, larger

drives inside the enclosure and things have continued to work fine.  I

have a Timeshare drive, and a few separate backup "drives" on it.  A

specific one I have is my iPhoto libraries.  For years, I created a new

library at the start of each new year to control the size of the working

library each year.  I've never had any issues accessing them, or

copying them from the NAS to the Mac or vice versa.

For years I ran a 2010 iMac (last year with SuperDrive CD/DVD

writer/burner).  But it was stuck on MacOS High Sierra.  That finally

started causing problems, so a few months ago I upgraded to a 2019 iMac -

last Intel version with 27" monitor.  I still have no issues accessing

the NAS through the web interface, writing backup files to it, etc.  But

yesterday I realized I couldn't open my old iPhoto libraries on my new

iMac (OS Sonoma 14.7.5).  Typically they would say they needed to be

converted to Photos, which was no issue on my old iMac on High Sierra. 

But it basically said on the new machine that Photos was too new to deal

with them (not sure why!).   No problem, I would just go to my old 2010

iMac, upgrade the libraries with Photos on MacOS High Sierra, then I could open

them on the new Mac (I've already done that with some of my newer

libraries, so I know it works). 

 

BUT, no matter what I do, on both machines, I now get this error:

"The operation can’t be completed because you don’t have permission to

access some of the items."


Every library I've tried to open via iPhoto (on the old iMac), or

copy to either iMac gives me the same error.  I have done the "Get Info"

and checked permissions.  All of them say I have full read/write

control.  I'm logging in as the admin to the NAS.  I've checked the

permissions on the NAS via the web interface of the NAS.  Everything is

checked giving me full access.  I'm logging in as the person who copied

them to the NAS originally.  I've opened up the package contents and see

three folders (in the example one I've posted) with the red circle/line

on it.  And if I try to open them they say "The folder “Data” can’t be

opened because you don’t have permission to see its contents."  That

SEEMS like it would be the source of my problems, but when I do the "Get

Info" on those they say I have full read/write access and they aren't

locked (just like all the other libraries or folders.


I CAN use the NAS web interface and copy or move the iPhoto libraries

from one 'drive' to another on the NAS itself - for example from my

iPhoto Library drive to my ColeShare drive seen in the screenshots.  So

it must be an issue getting them from the NAS to the Mac (either one) -

but I don't know what else to check or what to do. 

I've read a ton of pages related to this error, but nothing has

actually been tied to my specific situation of copying files from NAS to

Mac.  ANY help from anyone is greatly appreciated!!



[Edited by Moderator]

iMac 27″, macOS 14.7

Posted on Jul 14, 2025 04:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2025 04:04 AM

ericole wrote:

right now my issue isn't getting the iPhoto libraries updated to use with Sonoma - I can use my old High Sierra Mac to do that.

My issue is getting the libraries to move from the NAS back onto a Mac, any Mac I have. As you said, "There should be no problem transferring the iPhoto Library from NAS to Mac," because I've been doing this for years. But now, there are several that I can't move/copy over because it is saying I have a permissions issue.

The libraries are there, the contents are there, but I can't "physically" move them from NAS onto the Mac. They just won't copy.

I'm wondering if there is a way to go into the Terminal and use copy commands - maybe that would ignore whatever Mac-based permission issue I'm having?? Since I know the libraries will copy (have done it from one NAS drive to another), I assume the issue is on the Mac side.

I have not tried this on a NAS, but when I cannot copy a Photos Library or iPhoto Library because of permission errors it usually helps to compress the library where it is and then to copy the zip file. And then to uncompressed it.


If compressing is not possible either some file in the library may be causing conflicts. In that case I am opening the library package and are copying all sub folders separately, so I can identify the damaged file as described here - this method will work for iPhoto Libraries and Aperture Libraries as well:

How to avoid the Error -36 when copying a Photos Library - Apple Community

13 replies
Question marked as Top-ranking reply

Jul 18, 2025 04:04 AM in response to ericole

ericole wrote:

right now my issue isn't getting the iPhoto libraries updated to use with Sonoma - I can use my old High Sierra Mac to do that.

My issue is getting the libraries to move from the NAS back onto a Mac, any Mac I have. As you said, "There should be no problem transferring the iPhoto Library from NAS to Mac," because I've been doing this for years. But now, there are several that I can't move/copy over because it is saying I have a permissions issue.

The libraries are there, the contents are there, but I can't "physically" move them from NAS onto the Mac. They just won't copy.

I'm wondering if there is a way to go into the Terminal and use copy commands - maybe that would ignore whatever Mac-based permission issue I'm having?? Since I know the libraries will copy (have done it from one NAS drive to another), I assume the issue is on the Mac side.

I have not tried this on a NAS, but when I cannot copy a Photos Library or iPhoto Library because of permission errors it usually helps to compress the library where it is and then to copy the zip file. And then to uncompressed it.


If compressing is not possible either some file in the library may be causing conflicts. In that case I am opening the library package and are copying all sub folders separately, so I can identify the damaged file as described here - this method will work for iPhoto Libraries and Aperture Libraries as well:

How to avoid the Error -36 when copying a Photos Library - Apple Community

Jul 17, 2025 10:30 AM in response to ericole

ericole wrote: … I'm wondering if there is a way to go into the Terminal and use copy commands - maybe that would ignore whatever Mac-based permission issue I'm having??

Matti suggested this in the original answer, and we thought that you avoided it for a reason of some sort. I'm not much with Terminal,

Manage files in Terminal on Mac - Apple Support ,


but since I already have them, I would try Carbon Copy Cloner or TeraCopy. I had success with TeraCopy ignoring stuff that Finder wouldn't copy.


Jul 17, 2025 02:10 PM in response to Richard.Taylor

I'm in the process of copying them. turns out you have to use "cp -a" because unix sees them as a "directory". So far they are moving to a brand new external SSD I bought, and formatted as APFS. There is a small size discrepancy, as if something isn't moving, but the entire file structure is there on the ones I've compared.


I've NOT tried to convert any of the old iPhoto libraries with my High Sierra Mac yet - just working on getting them all moved right now.

Jul 14, 2025 10:25 PM in response to ericole

Photos libraries must be stored on APFS or MacOS Extended formatted (case insensitive) local volumes.


Network shares, cloud-based storage service, non-Mac formats like exFAT, Time Machine volumes are not supported and might very well corrupt the library.


Move your Photos library to save space on your Mac - Apple Support (MT)


So I'd use Finder copy, or if that fails, maybe the Terminal or Carbon Copy Cloner to copy the library to an APFS formatted disk and check if it still OK.


Also if a newer macOS Photos version has touched the library then the older macOS can not open it (unless it is routed through iCloud Photos to the old Mac).

Jul 18, 2025 02:02 AM in response to Matti Haveri

I did a quick test with ditto and it copied a small Photos library OK at least from a folder to a folder in a same APFS volume. But if I deleted images from that library and emptied Photos trash, then after a ditto update the library size remained about the same because ditto by default merges folders (and library packages) and I could not readily find a switch to prevent that so that deleted items would be deleted also on the destination.


On the other hand Carbon Copy Cloner updated such library OK and it also preserved the library's creation date.


AFAIR at least very old CCC versions used rsync which might be better than ditto or cp for this task, especially if an updated source is copied to the destination.


Anyway, I'd prefer CCC for this job because then I don't need to read command line utility's manual pages so carefully.

Jul 15, 2025 09:16 AM in response to ericole

ericole wrote: … But it basically said on the new machine that Photos was too new to deal
with them (not sure why!).   

iPhoto was discontinued 10 years ago. Monterey, I think, was the last OS able to one iPhoto Libraries. That seems pretty generous, actually.


I should be possible in Sonoma, however, to use Photos' File>Import to import the iPhoto pictures to Photos. You lose the events, though, so the organization suffers. Can you do that on your Sonoma machine? You're getting the error loading, not importing, is that right? Have you tried importing? That would tell you something about the compatibility of the iPhoto Library.

I would just go to my old 2010 iMac, upgrade the libraries with Photos on MacOS High Sierra, then I could open them on the new Mac

Seems like a good plan. There should be no problem transferring the iPhoto Library from NAS to Mac, and I'd think that iPhoto on High Sierra could open the Library.

BUT, no matter what I do, on both machines, I now get this error: "The operation can’t be completed because you don’t have permission to access some of the items."

The problem, of course, is that most of us have no experience with this-- we switched to Photos around 10 years ago. Matti was asking if the Finder is the only app you've used to copy the Libraries. He asked if you tried using CCC or the terminal to do the copying. That would be useful information.


Try the suggestions and let us know…

Jul 17, 2025 08:50 AM in response to Richard.Taylor

right now my issue isn't getting the iPhoto libraries updated to use with Sonoma - I can use my old High Sierra Mac to do that.


My issue is getting the libraries to move from the NAS back onto a Mac, any Mac I have. As you said, "There should be no problem transferring the iPhoto Library from NAS to Mac," because I've been doing this for years. But now, there are several that I can't move/copy over because it is saying I have a permissions issue.


The libraries are there, the contents are there, but I can't "physically" move them from NAS onto the Mac. They just won't copy.


I'm wondering if there is a way to go into the Terminal and use copy commands - maybe that would ignore whatever Mac-based permission issue I'm having?? Since I know the libraries will copy (have done it from one NAS drive to another), I assume the issue is on the Mac side.

Jul 17, 2025 02:14 PM in response to Richard.Taylor

Regarding the 10 years ago thing related to iPhoto - I get that, but the conversion to Photos is assumed to just be changing some plist or xml files because the entire package is just a big database of files and folders. The actual photos and edits isn't changing (I wouldn't think)...so I was surprised that the newest version of Photos couldn't update those old info files. Maybe I'll try one again once I have them all moved.

Jul 15, 2025 07:45 AM in response to Matti Haveri

I know I can't USE the libraries from those types of drives, but I've stored my libraries (as archived libraries) for years on this NAS with no issues. I copied one over probably 2-3 weeks ago. This issue of not being able to copy them over has just arisen.


It seems to only be a permissions issue with 2-3 folders in the libraries I can't copy. I'm ultimately trying to find a way to regain those permissions. I've gone into the package contents and everything is there, the permissions are just keeping me from moving/copying them.


I do not know what you mean by using "Finder copy" - please explain. Also, any instructions on how to use Terminal to copy it over would be helpful. thanks

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Can't copy iPhoto libraries from NAS to Mac

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