I purchased my apple watch series 10 Jet Black colour 2 months back. The colour is getting peeled off on its own. I went to apple authorised store and the person told me that it won’t be covered under warranty. It is frustrating that within 2 months the colour is getting off without any actual physical damage. Even China products don’t lose their colour so easily.
Apple Watch Series 10, watchOS 11
you can complain to their support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
or give them feedback using their feedback channels
That definitely sounds frustrating — especially considering how new your Apple Watch is. While cosmetic issues like peeling color are often considered “wear and tear” and excluded from standard warranty coverage, it still shouldn't be happening this early without any damage.
You might want to document the issue thoroughly (photos, timeline, usage conditions) and escalate it to Apple Support directly — sometimes online support can be more flexible than in-store staff.
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Apple Watch series 10 - Jet Black, colours are coming out under the crown area and near charging area and it has been only few months and Apple care people are saying to pay to get the new watch instead of sorting this out. I told them I am ready to pay to get the watch replaced provided Apple take guarantee that this issue won’t happen again, but they denied that they cannot take any guarantee. If any one could help me what to do next on this issue, I will be thankful to them. Thanks in advance..
I am also experiencing the same issue with series 10 jet black, the paint is peeling off from the back.
They are refusing to repair /replace.
They saying its a cosmetic damage and is not covered in warranty.
Its clearly a manufacturing defect on the paint job.
Totally frustrated after spending so much money and not getting any support.
same happen this for me. I am a very careful user... I buy this from malaysia. just after using 2 months its peeling off . This is master manufacture defect.
this is master manufacture defect. But now I am in Bangladesh there is no official support for Apple. Tomorrow I will send my watch to South Korea with my sister, hope they will give me a replac .
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I’ve had this happen twice now. Once at 4 months old and they replaced it and today I took the new ine that I’ve had for a month and a half in and they are replacing it again. I wish I could switch to the silver one.
Dear All,
I’m facing the same issue as well. The black coating on my Apple Watch Series 10 started peeling off within just three months of use. When I approached iPlanet, they claimed it was due to sweat or exposure to chemicals. This seems to be a common problem with many watches, and I believe Apple should take responsibility for it. If not, we should come together and raise a consumer complaint.I have created a group chat
Let’s join together :
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My series 10 is only three months old and I just noticed this paint peeling issue when I replaced a band. I will try to contact Apple support when I have time.
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Apple Watch Series 10 Colour is getting peeled off.
