Apple Watch Series 10 Colour is getting peeled off.

That definitely sounds frustrating — especially considering how new your Apple Watch is. While cosmetic issues like peeling color are often considered “wear and tear” and excluded from standard warranty coverage, it still shouldn't be happening this early without any damage.

You might want to document the issue thoroughly (photos, timeline, usage conditions) and escalate it to Apple Support directly — sometimes online support can be more flexible than in-store staff.

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Make an appointment at your nearest  Apple Genius Bar and take to an Apple employee directly. If they can't help politely ask to talk to a supervisor and fill them in on the problem. Take your receipt for the watch with you when you go.

Make sure there are no scratches that could be attributed to the pealing.

Dear All,

I’m facing the same issue as well. The black coating on my Apple Watch Series 10 started peeling off within just three months of use. When I approached iPlanet, they claimed it was due to sweat or exposure to chemicals. This seems to be a common problem with many watches, and I believe Apple should take responsibility for it. If not, we should come together and raise a consumer complaint.I have created a group chat

Let’s join together :

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I live in Thailand and mine is also doing this. Apple upper level tech support just giving me the run around and expects me drive 500km to get it inspected at an Apple store. They can tell from the photos it is manufacturing defect. Also, just a simple Google search, which I told the, can confirm this. They won't accept it as anything other than cosmetic but told me if I paid the fee for an Apple Care repair would replace it. I told no it should be free as it is three months old and clearly a manufacturing defect and they are not properly applying the anodized paint. Looking forward to the day my battery goes below 80%. Apple should be ashamed of themselves. Just admit they f'd up and issue a recall and give everyone a new watch that has been properly made. Also on the series 10 the ECG is super finicky. On my Series 6 I had no issues other than needing a new battery. Most of the time ECG says poor recording or quits during the 30 seconds. Very difficult to get a good reading. I think in the series 10 they are using some junk sensor?

You can go to your nearest apple service center. I got my watch replaced for free by apple special repair program

I am also experiencing the same issue with series 10 jet black, the paint is peeling off from the back.

They are refusing to repair /replace.

They saying its a cosmetic damage and is not covered in warranty.

Its clearly a manufacturing defect on the paint job.

Totally frustrated after spending so much money and not getting any support.

I’ve had this happen twice now. Once at 4 months old and they replaced it and today I took the new ine that I’ve had for a month and a half in and they are replacing it again. I wish I could switch to the silver one.

Apple Watch series 10 - Jet Black, colours are coming out under the crown area and near charging area and it has been only few months and Apple care people are saying to pay to get the new watch instead of sorting this out. I told them I am ready to pay to get the watch replaced provided Apple take guarantee that this issue won’t happen again, but they denied that they cannot take any guarantee. If any one could help me what to do next on this issue, I will be thankful to them. Thanks in advance..

same happen this for me. I am a very careful user... I buy this from malaysia. just after using 2 months its peeling off . This is master manufacture defect.

this is master manufacture defect. But now I am in Bangladesh there is no official support for Apple. Tomorrow I will send my watch to South Korea with my sister, hope they will give me a replac .

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I am an Apple fan from Cambodia. My Apple Watch series 10 46mm - jet black. The color is coming out under the crown area and near the charging , and it's only been a few months. I’m deeply disappointed with your product.

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Hi Congratulations. I’m also facing the same issue but I have not got the replacement approval yet . I have quoted your case . They need your case ID for through which you got the replacement .

could you plz share your case ID. Thanking you in advance

I purchased my Apple Watch series 10 jet black last December I was very happy with the purchase as it was my first Apple Watch the jet black colour looked stunning in the beginning but after just 2 months it start loosing the colour on the back plate I thought it would be my fault. I would have bumped it to something. But just around April it was increasing significantly and now it has worsen to the level where it makes me uncomfortable looking at it.

I need a solution to this immediately as a 50 k watch should not have this kind of quality control issues I believe.

if any payable option is also available that would help me a lot.

I purchased my Apple Watch Series 10 in Jet Black colour in January 2025. The colour started peeling off on its own within 2 months. I visited an authorised Apple store where the representative informed me that the peeling off paint would not be covered under warranty. Apple is so arrogant that they don’t even consider this. Their quality of product is deteriorating.

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you can complain to their support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple

or give them feedback using their feedback channels

Feedback - Watch - Apple

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