I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?
I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?
MacBook Pro 14″, macOS 15.5
I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?
MacBook Pro 14″, macOS 15.5
AppleCare Products - Mac - Apple
Extend your AppleCare+ coverage - Apple Support
If you did not buy AppleCare+ at the time that you bought your Mac, or within 60 days of purchase, it is too late to buy it now. With renewals, "if your AppleCare+ plan expired recently, you might be able to continue coverage." If the information in the Support documents doesn't clear things up, you may need to contact Apple Support.
I don't think so.
It is not absolutely necessary to buy new to get AppleCare+. If you bought a Certified Refurbished Mac from the online Apple Store, that Mac would have come with a 1-year limited Apple warranty, and you would have had the option to purchase AppleCare+.
Certified Refurbished Products - Apple
A Mac "renewed" or "refurbished" by someone else typically would not be eligible for AppleCare+. But if you think that what the Mac is telling you about your eligibility to purchase AppleCare+ is wrong, you could contact Apple Support. Apple is the one who decides whether your Mac is eligible for AppleCare+. This is a user-to-user forum, so while we can make educated guesses as to what Apple will say, they're the ones who should know.
StanleyMel wrote:
I actually think this machine might be a demonstration machine, because the battery cycle is only six times and the health is 100%, unless the battery has been replaced, but the overall appearance of the laptop is still like new.
You should be able to see availability coverage via >Settings— check for your self
I not bought from online Apple Store, jbhifi is the largest electrical appliance retailer in Australia. They sell a wide variety of products, including Apple computers, etc. I bought it from their official website. The official website said it had a one-year warranty, but when I received the computer, I found that Apple Care expired in November 2024. So this one-year warranty seems to be Jbhifi's own, so I want to buy Apple Care.
From what you are saying, this is a used Mac that was not under an Apple warranty or an AppleCare+ plan at the time that you bought it. The coverage that you want to buy wouldn't be an extension of AppleCare+. It would be new coverage on a used machine.
Which as far as I know, you cannot buy. You'll need to live with whatever third-party warranty the seller gave you. That is one of the disadvantages of buying used machines from places other than the Certified Refurbished store.
But as I said before, Apple is the one who makes the determination.
I actually think this machine might be a demonstration machine, because the battery cycle is only six times and the health is 100%, unless the battery has been replaced, but the overall appearance of the laptop is still like new.
If you bought a used Mac unless it was purchased directly from Apple using Apple's Refurbished program then no you cannot buy AppleCare.
In short because you purchased from JBHi-Fi as a refurbished machine, the computer you purchased IS NOT eligible for AppleCare coverage.
I were not bought new, I bought the renewed. So I cannot buy the AppleCare+?
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Be sure to contact the seller to see if extended coverage is available through them.
If you are doing your initial warranty, they may have a program for extended warranty as well.
I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?