I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?

I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?

MacBook Pro 14″, macOS 15.5

Posted on Jul 9, 2025 01:07 AM

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10 replies

Jul 9, 2025 01:50 AM in response to StanleyMel

AppleCare Products - Mac - Apple

Extend your AppleCare+ coverage - Apple Support


If you did not buy AppleCare+ at the time that you bought your Mac, or within 60 days of purchase, it is too late to buy it now. With renewals, "if your AppleCare+ plan expired recently, you might be able to continue coverage." If the information in the Support documents doesn't clear things up, you may need to contact Apple Support.

Jul 9, 2025 02:15 PM in response to StanleyMel

I don't think so.


It is not absolutely necessary to buy new to get AppleCare+. If you bought a Certified Refurbished Mac from the online Apple Store, that Mac would have come with a 1-year limited Apple warranty, and you would have had the option to purchase AppleCare+.


Certified Refurbished Products - Apple


A Mac "renewed" or "refurbished" by someone else typically would not be eligible for AppleCare+. But if you think that what the Mac is telling you about your eligibility to purchase AppleCare+ is wrong, you could contact Apple Support. Apple is the one who decides whether your Mac is eligible for AppleCare+. This is a user-to-user forum, so while we can make educated guesses as to what Apple will say, they're the ones who should know.

Jul 9, 2025 02:25 PM in response to Servant of Cats

I not bought from online Apple Store, jbhifi is the largest electrical appliance retailer in Australia. They sell a wide variety of products, including Apple computers, etc. I bought it from their official website. The official website said it had a one-year warranty, but when I received the computer, I found that Apple Care expired in November 2024. So this one-year warranty seems to be Jbhifi's own, so I want to buy Apple Care.

Jul 9, 2025 03:19 PM in response to StanleyMel

From what you are saying, this is a used Mac that was not under an Apple warranty or an AppleCare+ plan at the time that you bought it. The coverage that you want to buy wouldn't be an extension of AppleCare+. It would be new coverage on a used machine.


Which as far as I know, you cannot buy. You'll need to live with whatever third-party warranty the seller gave you. That is one of the disadvantages of buying used machines from places other than the Certified Refurbished store.


But as I said before, Apple is the one who makes the determination.

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I bought Macbook Pro M3 Pro 18G / 512G from JBHi-Fi, but I cannot extend my apple care, how can I do?

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