Apple Music on PC won't play recently downloaded song

I have recently installed the Apple Music app on my PC and I am not able to play a song that I recently purchased from iTunes store. The song is downloaded to my PC and I am able to play it if I navigate to the file in the File explorer and use a different media player. I am able to play other songs that were previously downloaded to my PC in the Apple Music media player. These files are in the same location (C:/Users/Kevin/Music/iTunes/iTunes Media/Music). I suspect it may be an authorization issue but I am able to see all my other purchased music for my account. When I try to click the Authorize Machine and enter my password, I see an error message that my password has changed. However, my password has not changed.



Windows

Posted on Jul 6, 2025 08:24 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music on PC won't play recently downloaded song

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.