Re: App Store charge stuck – can’t pay or remove
I had a charge in my purchase history that showed in red and blocked all downloads and purchases.
See what to do: Find out how to pay an unpaid order.
If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
Eg: says:
" If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders."
Check out more info. in the above article:
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If needed: How to Add a payment method to your Apple Account - Apple Support
or
If you need to change or update your Apple Account payment method - Apple Support
How to Remove a payment method from your Apple Account - Apple Support
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Re: I’ve tried everything, including re-adding my card and checking payment settings.
Please fix this and restore my account.
As Apple users, like yourself, in the Community, no-one here can access your account, of fix your situation for you. We'd like to help however.
If the above info. does not help you regain access to the App Store: You may want to reach out to Apple Support: There is info. / support contact options etc. (online chat / phone etc.) on the web-page (link below):
Subscriptions and Billing - Official Apple Support Eg: scroll to "Get Support - start now" at the bottom
