i have had £99.99 taken from my account uner apple saying its from Eero and i have not sighnex up for anything under that name
On my I phone linked to my Apple Pay I had £99.99 taken from my account
[Edited by Moderator]
iPhone 15, iOS 18
And it is NOT in your purchase history using the link provided?
This is an important distinction, as the purchases you see there are managed by Apple.
If the purchase was made by Apple Pay using one of your cards in your Wallet and not in your purchase history using the link, that just means that the merchant was securely given the unique token sent to your device by the bank of the card where you would see the charge. All purchases using Apple Pay require you to double click the side button followed by FaceID or the devicePasscode to authorize the charge.
The only difference in using Apple Pay is that the merchant does not have your credit card account number, so there is no risk in your card being compromised if there is a data breach on the merchants website or the chance of your account number appearing on the Dark Web. For disputing charges, it is done the same way as any other credit card purchase, first you must contact the retailer, and if a resolution is unsuccessful, then you must dispute the charge with the credit card. Any refund goes directly to your credit card and does not go to Apple Pay, as no funds are being transferred to Apple either when a purchase is made or a refund is given.
And it is NOT in your purchase history using the link provided?
This is an important distinction, as the purchases you see there are managed by Apple.
If the purchase was made by Apple Pay using one of your cards in your Wallet and not in your purchase history using the link, that just means that the merchant was securely given the unique token sent to your device by the bank of the card where you would see the charge. All purchases using Apple Pay require you to double click the side button followed by FaceID or the devicePasscode to authorize the charge.
The only difference in using Apple Pay is that the merchant does not have your credit card account number, so there is no risk in your card being compromised if there is a data breach on the merchants website or the chance of your account number appearing on the Dark Web. For disputing charges, it is done the same way as any other credit card purchase, first you must contact the retailer, and if a resolution is unsuccessful, then you must dispute the charge with the credit card. Any refund goes directly to your credit card and does not go to Apple Pay, as no funds are being transferred to Apple either when a purchase is made or a refund is given.
I have found it in my purchase history and I believe what has happened is my son set up the devise on my I pad and has subscribed on our behalf as I am out of the country I will sort it out on my return. Thank you for your help
Are you seeing the charge in your Purchase History. That is where you will see charges made to your Apple Account, or if you are an Organizer of a Family Plan that uses Purchases sharing them members can use their Apple Account to make purchases with your payment method and you will also have the option to view their accounts on this page:
View your purchase history for the App Store and other Apple media services - Apple Support
If you do not see it there, then let us know where you see the charge. Eero does offer a subscription service for $99/year, but that would be something used with a products they sell such as a router. Are you using a Eero router or did you recently get one?
My husband has purchased a EERO router but I have never signed up for a subscription as nothing works properly since we have had it !!
Thanks for the update.
Unauthorized £99.99 charge from Eero on Apple Pay
