Hi my Aunt bought 1TB iCloud storage and she can’t use it she still doesn’t have storage but I have the receipt of the purchase what should I do
[Re-Titled by Moderator]
Original Title: I bought Icloud storage 1TB but it didn
Double-check if the plan actually shows as active:
Sometimes the purchase is made using a different Apple ID (especially if done from another device).
If it still doesn't reflect, try signing out and back in:
Settings > [Her Name] > Sign Out (make sure to back up first)
Then sign in again.
Since you have the receipt of purchase, you can contact Apple directly and they’ll help you sort it out:
Use Apple Support app:
I'd recommend contacting Apple Support directly here since you've bought a service but don't have access to it.
Bought a 1TB iCloud plan but still don’t have access
