iPhone 16 Pro's personal hotspot is grayed out despite no provider restrictions

recently I got brand new IPhone 16 pro now I need personal hotspot but it is grayed out from menu.


Ios 18.5. The provider has no restrictions based on what they say.


[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Jun 25, 2025 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2025 3:13 PM

Persona Hotspot will be grayed out if Cellular Data in not enabled. You do have Cellular Data enabled on your phone, correct?


Hotspot is a carrier feature. Your iPhone displays the settings that your carrier is providing.


Check with your carrier again. Hotspot is an optional feature with some carriers, available for an extra charge.

4 replies
Question marked as Top-ranking reply

Jun 25, 2025 3:13 PM in response to Weissherr

Persona Hotspot will be grayed out if Cellular Data in not enabled. You do have Cellular Data enabled on your phone, correct?


Hotspot is a carrier feature. Your iPhone displays the settings that your carrier is providing.


Check with your carrier again. Hotspot is an optional feature with some carriers, available for an extra charge.

Jun 26, 2025 12:59 AM in response to Bob Timmons

Hi, Bob. Thank you for helping. The answer is correct, but wasn’t helpful.

As I said my provider has no restrictions.

The hotspot feature was available on my previous 12 pro max. The carrier and the plan is the same.

resolutions easy: APN needs to be filled. Apple missed that recommendation in their guidelines, but recommended to reset network settings (I don’t know if it clears APN).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 Pro's personal hotspot is grayed out despite no provider restrictions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.