Phone app not showing call history

Hello everyone, as written in the title, the phone app no longer shows me the call history, i don't even get missed call notifications anymore, it always shows “No recent item”. I have tried everything, change date and time, switch sim, soft reset, the only thing it gives me to do is to reset it. Any ideas?

iPhone 13 Pro

Posted on Jun 23, 2025 07:27 AM

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10 replies

Jun 23, 2025 08:58 AM in response to LockDw

There is a reason why I was able to pull this information out of you without it offered up front. You have corrupted your iCloud data when you altered it. This is obviously not recommended by any knowledgeable source and going that route while ignoring what Apple says about installing/removing beta software is going to have negative consequences. You will need reset your device and any backup you now have in iCloud is going to have to be deleted to start with a clean backup.

Jun 23, 2025 08:28 AM in response to LockDw

If you didn't make an archive backup before you installed Beta Software, you won't be able to use your backup when you restore the phone. Anything you sync with iCloud will sync back to your phone, but your current data won't. Apple advises you to NEVER use your primary device to test Beta Software on and to make a backup BEFORE you download Beta on your phone.

Jun 23, 2025 09:36 AM in response to Chattanoogan

Chattanoogan wrote:

Exactly why it’s called “Beta” and not “Production” software.

I’m always amazed at those who install pre-production software on their primary devices and are “surprised” when malfunctions occur. 🫣

I'm even more amazed people don't read the documentation provided on what to do before installing beta software.

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Phone app not showing call history

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