Disappointed by Duolingo Refund Handling via App Store

I accidentally subscribed to Duolingo Plus and was charged a large amount. I contacted Apple Support immediately and explained my financial difficulties, hoping for understanding.

Sadly, my refund request was denied twice, without any real consideration. I feel unheard and unsupported as a loyal Apple user.

This experience has made me lose trust in making in-app purchases. I hope Apple reconsiders how refund cases are handled, especially for unused subscriptions.