»Offload App« not available with iOS 18.5

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Schwingi Author

Level 1

8 points

»Offload App« not available with iOS 18.5

»Offload App« is available for all other Apps, not for Firefox.

I am using 2 iPhones SE 2020 and iPad 9.

With older iOS-versions »Offload App« is still working

iPhone SE, iOS 18

Posted on Jun 18, 2025 6:57 AM

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Answer 1

Top-ranking reply

Schwingi Author

Level 1

8 points

Jun 19, 2025 6:52 AM in response to Phil0124

I just found out what the problem is:

if Firefox is set Default Browser App, then »Offload App« and »Delete App« buttons disappear.

If another browser (such as Safari) is set Default Browser App, then »Offload App« and »Delete App« buttons are back! Problem solved.

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Answer 2

Phil0124

Level 10

215,497 points

Jun 18, 2025 7:57 AM in response to Schwingi

So what happens or what do you see when you go to Settings ➜ General ➜ iPhone Storage ➜ Firefox?

Do you see an Offload button or a Re-install button?

If you see a Re-install button, it means it's already been offloaded. Either manually by you, or automatically by the system for lack of storage space and going unused for some time.

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Answer 3

Phil0124

Level 10

215,497 points

Jun 18, 2025 10:36 AM in response to Schwingi

Very odd.

Try restarting the devices.

If the buttons still won't appear after that, then you might need to just delete the App entirely and install it again.

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Answer 4

Schwingi Author

Level 1

8 points

Jun 18, 2025 1:17 PM in response to Phil0124

Thanks for your replies, however I have tried everything: restarting on all 3 devices, and deleting and re-installing on iPad only (I did not want to go through all the way three times) - no change. I think Firefox version 139.2 has a problem with iOS 18.5. Maybe the problem will disappear with a future update of Firefox or iOS 18 ......

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Answer 5

Schwingi Author

Level 1

8 points

Jun 19, 2025 6:40 AM in response to Schwingi

By the way, my wife uses an iPhone 13 (2022) with iOS 18.5 and the situation is exactly the same - and as I pointed out in my original post, with ALL other Apps »Offload App« is working, also with older iOS-versions on iPad Pro 2 (2019), iPhone 7 (2019) and iPhone 6s (2015)

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