Missing album artwork in Apple Music on Windows 10

using windows 10 PC, select album artwork in library is missing while other albums show artwork. Individual songs and albums show artwork in "properties" but artwork does not show in library even when re-added. what do I have to do to show all the artwork again - it was there previously



[Re-Titled by Moderator]

Original Title: apple music album artwork

Windows, Windows 10

Posted on Jun 12, 2025 11:24 AM

Reply

Similar questions

1 reply

Jun 12, 2025 11:33 AM in response to GurnardChop

Hello GurnardChop,


To resolve the issue with missing album artwork in Apple Music on your Windows 10 PC, try these steps:


Clear the Artwork Cache:

  • Close Apple Music.
  • Navigate to C:\Users\YourUsername\Music\Apple Music\Album Artwork.
  • Delete the contents of the Album Artwork folder.
  • Reopen Apple Music and let it rebuild the cache.

Get Album Artwork:

  • Open Apple Music, go to your library, and right-click the album missing artwork.
  • Select Get Album Artwork. If prompted, confirm the action.
  • Repeat for affected albums.

Update iCloud Music Library:

  • In Apple Music, go to File > Library > Update iCloud Music Library.
  • Wait for the update to complete, then check if the artwork appears.

Check Metadata:

  • Right-click a song or album, select Properties, and go to the Artwork tab.
  • If artwork is present, try removing and re-adding it manually by selecting Add Artwork and choosing an image file.

Reinstall Apple Music:

  • Uninstall Apple Music via Settings > Apps.
  • Delete the C:\Users\YourUsername\Music\Apple Music folder.
  • Reinstall Apple Music from the Microsoft Store and sign in again.
  • If the issue persists, ensure your Windows 10 and Apple Music app are updated.


Let us know how it goes.


Forever,

Freddy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing album artwork in Apple Music on Windows 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.