Unable to hear the voice of the caller on my iPhone 13

On iPhone the caller can hear me but I cannot hear the caller.



[Re-Titled by Moderator]

Original Title: cannot hear caller on iphone

iPhone 13, iOS 18

Posted on Jun 8, 2025 9:07 AM

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Question marked as Top-ranking reply

Posted on Jun 8, 2025 9:10 AM

Does other audio outputs work on your iPhone? This would be indicative of a speaker issue and not the microphone.


Please first consult and troubleshoot the following article:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


If that does not work, there may be a hardware/physical issue with your iPhone’s speaker that needs to be serviced at your nearest Apple Store’s Genius Bar or Apple Authorized Service Provider.

Genius Bar Reservation and Apple Support Options - Apple

4 replies
Question marked as Top-ranking reply

Jun 8, 2025 9:10 AM in response to Bloomoften

Does other audio outputs work on your iPhone? This would be indicative of a speaker issue and not the microphone.


Please first consult and troubleshoot the following article:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


If that does not work, there may be a hardware/physical issue with your iPhone’s speaker that needs to be serviced at your nearest Apple Store’s Genius Bar or Apple Authorized Service Provider.

Genius Bar Reservation and Apple Support Options - Apple

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Unable to hear the voice of the caller on my iPhone 13

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