Can I receive a refund in Apple Cash if my identity is not confirmed?

I recently bought something but got a refund for it, I payed with apple cash. Then my identity needed to he proven, which means i cant receive money, or request money, am i still able to receive the money?


[Edited by Moderator]

Posted on Jun 5, 2025 3:26 PM

Reply
1 reply
Sort By: 

Jun 5, 2025 5:07 PM in response to Manny_mel

We’re not Apple Support. The absolute best we can say is maybe. It will boil down to if your account is restricted or locked.


Funds in a locked account aren’t going anywhere for 6 to 24 months in most states. If the account is restricted, funds can only be transferred out and only to the bank account associated with your Apple Cash Account.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I receive a refund in Apple Cash if my identity is not confirmed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.