Scroll keys and punctuation keys not working on my MacBook Air

No recent update on Mac Book Air. Scroll keys and comma keys not working. Restarted and still no function. Virtual keyboard shows those keys as lit. Any suggestions are welcome.

[Re-Titled by Moderator]

OT: punctuation keys not working scroll not working

MacBook Air 15″, macOS 15.5

Posted on Jun 3, 2025 06:27 PM

Similar questions

How can I prevent my cursor from shifting while typing on MacBook Air? Everytime I press the comma key, It shifts my cursor to the start of the line which is very annoying while typing. Either it will shift the typing cursor to the start of the line of to the line just above the current line. It really sucks when you are coding and you have to use comma several times. Its happening on all the application. My mac is currently on the latest mac version of 15.2. Idk, is it a glitch or what? If there is anything I can do, please help. [Re-Titled By Moderator]
264 1
Up and Down Arrow Keys Not Working on MacBook Pro I know the question has been asked before, but I've yet to find a solution that works. Since updating to Monterey 12.6 a couple weeks ago, I can no longer use my Up and Down Arrow keys to scroll in my browser (among a host of other Monterey-related problems). Instead, it appears as a cursor on screen. Previous solutions suggested in this forum included: — "Open keyboard viewer (Open System Preferences>Keyboard>Input sources and click on show input in menu bar, then click on the keyboard icon in menu bar and select show keyboard viewer. ) Press on the arrow keys and side if the virtual keyboard shows those keys being depressed." — "So on input sources at the bottom left you should see a[+ | -] thing and to the right of that there should be a check box that says "Show input menu in menu bar". After you click on that there should be an icon that appears on your top bar area section that has 3 lines and the command symbol. When you click on that click "show keyboard viewer" and that's how you go there." The problem with these instructions is when I get to that last step, there is no "icon that appears on the top bar section that has 3 lines and the command symbol." There is no "show keyboard viewer" option. Any other ideas on how to turn the scroll function back on for my arrow buttons?
8843 5
My arrow keys stopped working I have a MacBook Pro, purchased in 2020. The arrow keys - up, down, left, right - have all stopped working. Can this be fixed?
5066 2

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Scroll keys and punctuation keys not working on my MacBook Air

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up