How do I resolve 'Cannot connect to iCloud account' popup on macOS Sequoia?

I have a popup window that says -Cannot connect to the account iCloud. Please enter the password for the user "". - macOS Sequoia 15.4.1 This does not happen on my iPhone.

[Re-Titled by Moderator]

MacBook Air 13″, macOS 15.4

Posted on May 25, 2025 4:09 PM

Reply

Similar questions

Can't login to iCloud I am getting a popup on my Windows system asking me to login to my iCloud account but then it says "Unable to login." It keeps repeating this. What is going on?
2435 5
Can't sign in to iCloud on Windows 10 PC I know my password and Applie ID. I can sign into apple on the web. But when when iCloud on Windows 10 tries to sign in, I get the nonsense popup shown below. I've tried uninstalling and resinstalling iCloud, restarting my PC, nothing works. So I get an annoying popup message from iCloud every minute or two trying to sign in. What can I do?
2716 11
iCloud for Windows 10 fails sign-in where a small box appears with a red circle and white X. Selecting OK in the box does not sign-in. iCloud for Windows 10 fails sign-in where a small box appears with a red circle and white X. Selecting OK in the box does not sign-in. Signing in on my spouses computer works which verifies that the ID and password are correct. How to fix this problem?
1557 1

4 replies

May 25, 2025 4:25 PM in response to Mr. Bobblesquat

Mr. Bobblesquat wrote:

I have a popup window that says -Cannot connect to the account iCloud. Please enter the password for the user "". - macOS Sequoia 15.4.1 This does not happen on my iPhone.

https://discussions.apple.com/content/attachment/7133d10d-b35c-4601-8372-ff922f18e2eb

[Re-Titled by Moderator]

what is the context here...? what triggers this "pop-up." ?

Recognize and avoid phishing messages...

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Block pop-up ads and windows in Safari

Block pop-up ads and windows in Safari - Apple Support

*Check your Apple ID device list to see where you're signed in

Check your Apple Account device list to find where you’re signed in - Apple Support

Reply

Level 1

4 points

May 29, 2025 3:53 PM in response to leroydouglas

I have this same issue with the blue background and the white @ sign. error messsage says, cant connect to account for icloud

Reply

Level 1

14 points

May 29, 2025 9:18 PM in response to Mr. Bobblesquat

كيف استرجع حسابي

Reply

Level 1

8 points

May 29, 2025 10:36 PM in response to Mr. Bobblesquat

Mu eid

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I resolve 'Cannot connect to iCloud account' popup on macOS Sequoia?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up