Apple Home won’t let me invite residents; just guests

I am the “owner” of two Schlage locks (model BE499WB). On one, I can invite people as “guests” or “residents” through Apple Home app. On the other, I can only invite guests - residents is not an option. How can I fix this? I need to be able to add people as residents. Thanks!

Posted on May 25, 2025 05:44 AM

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Apple Home won’t let me invite residents; just guests

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