Why are my apps resetting or disappearing on iPad after iPadOS 17.7.7 update?

Did the update yesterday on iPad for OS 17.7.7 and keep having to reinstall some apps since totally unrecognized now since this update. And then when I reinstall an app I have to start from scratch, when I get out of it I suddenly have to go back and it’s restarted again from scratch over and over again. Why on earth is this happening!? Is that how you provide better service or is there time for us now to switch to an android device?


[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on May 14, 2025 06:03 PM

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Question marked as Top-ranking reply

Posted on May 19, 2025 10:51 AM

iPadOS 17.7.8 has been released - and is now available for download.

2 replies

May 15, 2025 02:03 AM in response to Co-Gal

Multiple reports of issues with iPadOS 17.7.7 have been seen within this Support Community.


You and anyone else that encounter issues subsequent to updating to iPadOS 17.7.7 should submit a Bug Report via Apple's Product Feedback portal.  For iPad and iPadOS:

Feedback - iPad - Apple


When submitting your Bug Report, please ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list - as this rarely includes the current version of iPadOS. To submit your report, choose the nearest available version from the list - ensuring that you include iPadOS 17.7.7 in the body of your report.


Every Bug Report counts. Unless reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.


In addition [i.e., not as a substitute] to submitting a Bug Report, you might also consider seeking assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page; you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

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Why are my apps resetting or disappearing on iPad after iPadOS 17.7.7 update?

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