Disappeared files from iCloud

iCloud has managed to simply lose a whole load of files. The folders are still there, but not the files. I've tried all of the suggestions, but to no avail.


Whilst speaking to Apple support, I realised that the disappeared files from several folders, all disappeared at exactly the same time (18:51 UK time on 24th April) - my computer wasn't even on at the time! Apple are escalating the enquiry, but I wonder if any else has experienced anything similar happening.


And since speaking to Apple, a few random deleted files (not the ones that disappeared)suddenly appeared on my desktop.


I've never experienced anything like this before - I've lost years of work - so I'd be grateful if anyone has any ideas or similar experiences to share.


Thank you.

MacBook Air (M3, 2024)

Posted on May 1, 2025 07:29 AM

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Disappeared files from iCloud

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