Apple Music library won’t load or play on my PC

I have downloaded/removed/downloaded the Apple Music app on my PC (Windows 11) several times, and each time it fails to work. I have had three outcomes: (1) The songs, albums, play lists, etc show on the screen, but will not play. (2) Only the Apple categores appear on the left side of the screen and there is a gray message that the app is "downloading," and that is never successful. (3) Just once, my songs, etc appeared and they were actually playable, but then everthing reverted to number (2) when I tried later. My music on my Iphone is fine and fully playable.

[Re-Titled by Moderator]