Family Sharing is greyed out

I am the organiser of the family sharing but when I go to access it to add my son, everything is greyed out. I have quit and signed back in again, turned phone off and on, disabled Stolen Device Protection… but still it’s greyed out. Please help.

iPhone 14, iOS 18

Posted on Apr 13, 2025 8:04 PM

Similar questions

Family Sharing not working I used to have my daughter on a sharing plan with me. She was using an old iPhone that only worked on wifi at the time. Recently, she and I both got new phones. Both are on a service plan now. Iphone 13 and IPhone 13 pro. However, now the family sharing isn’t working. So, I deleted her and tried to send her a new invite. When I send her an invite via text, it’s not clickable. Nothing happens. If I air drop it, it just disappears. Also, in her settings, the ICloud and FindMy options are grayed out. On my phone, it just shows that an invite was sent. She is signed in to account and everything else is working fine. The photo shows how it looks on her end. Please help! I’m so frustrated with it and I’m sure it’s something easy.
1027 3
I can not remove my child's iPad from Family Sharing and I'm the organizer I have a child's ipad that is in family sharing and I can not remove the device from the list as I need to send in for some repairs per https://support.apple.com/en-us/HT201557. Help! I need to remove it per this link. Anyone have any idea on how to do this? [Re-Titled by Moderator]
1370 2
New iPhone not showing up in family sharing My daughter has had an iPad for some time, which I can see and access through family sharing. She recently got her first iPhone. It is set up with the same apple id as her iPad. But when I log into family sharing I can only see and set controls for the iPad, the iPhone does not show up. Can anyone help me with this problem?
1124 1

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Family Sharing is greyed out

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up