Re: "i cant download a document as it says safari cant open the page as the network connection was lost i've rebooted but still nothing any advise please Unfortunately I don’t have any other details"
Seems some documents online may only be able to be read online, as they are not available to be downloaded.
The author of a document has the copyright. They can control just what can be done with the document.
Else, try this, if the document is a .PDF file that you are permitted to download:
Download a PDF from Safari to your iPad - Apple Support
Eg: says
You can save a PDF from Safari to read later or share with others.
- Go to the Safari app
on your iPad. - Go to the PDF, then tap
. - Tap Save to Files, then tap Save.