The last Customer Service representative from Apple that I spoke with with literally above and beyond more than any other agent I’ve ever spoken with, and I would like to give recognition to him
iPhone 14 Pro Max, iOS 18
You could probably write Apple. Contact details are at Contact - How to Contact Us - Apple
There is no longer an electronic way to comment on experiences with sales, service, or support, positive or negative.
If the employee helped you in an Apple retail store, start with that store's manager. If this was online or phone support, send a letter to Apple HQ. Letters usually become a permanent part of an employee's permanent file, and can be helpful to the person at annual personnel review time.
Call the store and ask specifically for the store manager.
I love helpful employees! 😉
All the best! 👋🏼😉
how can I recognize an employee that went above and beyond? I do have his name
