Unexpected charges after using Nebula app – is there a way to verify billing?

I recently downloaded an app from the App Store called Nebula: Horoscope & Astrology and tried one of their in-app features for $1. The experience was smooth at first, but a few days later I noticed a charge of around $39 that I wasn't expecting.


I checked my Apple subscriptions and didn’t see anything listed there. I also went back into the app to try and review or manage any active plans, but the section labeled “My Plan” doesn’t seem to load. I’ve reached out to the app's support but haven’t heard back.


I’m wondering if anyone else has experienced something similar with this app or others? And is there a way to double-check if any active subscriptions might be processed outside of Apple’s billing system?


Just trying to understand if this was user error on my part or if I’m missing something.

Thanks for any advice!

iPhone SE, iOS 16

Posted on Mar 28, 2025 10:21 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2025 10:43 AM

For any in-app purchase that is managed by Apple, you will see that here:

View your purchase history for the App Store and other Apple media services - Apple Support


What is more likely is that you were directed to their website from a Social Media post or Website advertisement. That person was paid to refer you to the site. On the site they have an option for a free reading that is actually a free trial that will become a subscription. You are going to be charged whether you choose to download the app or not and that makes no difference.


For any website subscription, you need to deal with the company directly on their website or dispute the charge with the bank that was charged, as Apple is not involved at all. It is not unusual for a website to offer a subscription that they manage themselves without involving Apple and also have an app that can be downloaded. This is true for Netflix, Walmart, Amazon, YouTube and and literally hundreds of others.


You can still report the app as a scam to Apple, but it will not stop the charges that are occurring on their website. You can also write a review for the app in the App Store, but users are not searching the App Store for the Nebula app, they have come across it from the referral to the website where they have already been tricked.

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4 replies
Question marked as Top-ranking reply

Mar 28, 2025 10:43 AM in response to damrighto

For any in-app purchase that is managed by Apple, you will see that here:

View your purchase history for the App Store and other Apple media services - Apple Support


What is more likely is that you were directed to their website from a Social Media post or Website advertisement. That person was paid to refer you to the site. On the site they have an option for a free reading that is actually a free trial that will become a subscription. You are going to be charged whether you choose to download the app or not and that makes no difference.


For any website subscription, you need to deal with the company directly on their website or dispute the charge with the bank that was charged, as Apple is not involved at all. It is not unusual for a website to offer a subscription that they manage themselves without involving Apple and also have an app that can be downloaded. This is true for Netflix, Walmart, Amazon, YouTube and and literally hundreds of others.


You can still report the app as a scam to Apple, but it will not stop the charges that are occurring on their website. You can also write a review for the app in the App Store, but users are not searching the App Store for the Nebula app, they have come across it from the referral to the website where they have already been tricked.

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Unexpected charges after using Nebula app – is there a way to verify billing?

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