Camera is not working on social media
when i turned up applications like ig, messenger, snapchat or facetime my back camera isn’t working, but when i open a camera application is working without any problems. what it can be?
iPhone 15, iOS 18
when i turned up applications like ig, messenger, snapchat or facetime my back camera isn’t working, but when i open a camera application is working without any problems. what it can be?
iPhone 15, iOS 18
Make sure you device and third party apps are updated to latest versions. If that doesn’t resolve the issue, contact Apple Support.
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Make sure you device and third party apps are updated to latest versions. If that doesn’t resolve the issue, contact Apple Support.
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Have you made any adjustments to settings zooming your screen size or text size? Specifically check this path,
iPhone > Settings > Accessibility > Zoom > Off – if it is off, momentarily switch on and then off again. Please restart your iPhone.
Make sure the third party apps are updated to latest versions. WhatsApp was updated three times last week.
xpavlyn wrote:
when i turned up applications like ig, messenger, snapchat or facetime my back camera isn’t working, but when i open a camera application is working without any problems. what it can be?
Open Settings app. Look for and tap Privacy & Security. Look for and tap Camera and make sure you have turned on access to the camera for the apps you want to be able to use the camera.
Hello there! For this, you may go to the settings and search for camera permissions. Therefore may be several apps that you haven’t granted access to the camera like some other apps. The default apple camera app is unaffected as it has been granted access automatically without your knowledge.
If the issue still persist, feel free to reach out to me anytime. Thanks!
I'm having the same black screen on camera sections of social media issue. I already checked if permissions were on through the camera, and apps themselves as well as privacy and security through settings before even googling to see what the issue is. Can you offer further assistance?
Actually i’ve turn off and turn on my phone and it’s working now:)
Camera is not working on social media