can unlock but opening image is blocked with audio frame

provide a hard opening, personal photo appears with audio frame locked on photo so can’t proceed




iPhone 12 Pro Max, iOS 18

Posted on Mar 22, 2025 2:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2025 2:10 AM

Your query is not clear to me.


It sounds like you're experiencing an issue where you're able to unlock your device, but then a personal photo appears with an audio or media frame locked over it, preventing you from proceeding.


To help you better, could you clarify a few things?

  1. What device are you using? (e.g., iPhone, Android phone, tablet, etc.)
  2. What exactly do you mean by "audio frame"? Is it a video overlay, a music player, a VoiceOver control, or something else?
  3. Is the photo part of the lock screen, wallpaper, or some app?
  4. Can you interact with the screen at all (swipe, press buttons)?


1 reply
Question marked as Top-ranking reply

Apr 12, 2025 2:10 AM in response to douggell

Your query is not clear to me.


It sounds like you're experiencing an issue where you're able to unlock your device, but then a personal photo appears with an audio or media frame locked over it, preventing you from proceeding.


To help you better, could you clarify a few things?

  1. What device are you using? (e.g., iPhone, Android phone, tablet, etc.)
  2. What exactly do you mean by "audio frame"? Is it a video overlay, a music player, a VoiceOver control, or something else?
  3. Is the photo part of the lock screen, wallpaper, or some app?
  4. Can you interact with the screen at all (swipe, press buttons)?


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can unlock but opening image is blocked with audio frame

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