I am using Safari on a MacBook Pro trying to use the website fold3.com. On their file boxes appearing is a question mark in a small blue box. How do I get around this?
MacBook Pro (M4)
That icon means the resource (image) was not available or could not be loaded, and there can be a number of reasons for that. If Safari doesn't open a page or work as expected on your Mac - Apple Support offers some suggestions.
If you have the patience and motivation to do so, you may be able to determine the reason those page elements are not loading by enabling the Develop menu in Safari: Use the developer tools in the Develop menu in Safari on Mac. Its "Web Inspector" tool provides an interactive means of inspecting every single page element.
For example a number of elements on that page are failing to appear with the following error:
[Error] Failed to load resource: the server responded with a status of 403 () (documents, line 0)
"A 403 Forbidden error means that you do not have permission to access the requested resource on a web server. This can happen due to insufficient permissions, authentication issues, or server configuration problems." (from DDG)
That broad explanation may not help solve the problem, but it's a clue.
Thanks John. Upon the advice of an Apple advisor, I made sure the settings for fold3.com in Safari for blocking, reader and pop-up were appropriately set. No joy there. Next I'll try Fire-Fox. If that doesn't work, then I'll await a reply from the site developer. Kind Regards, Grady Houseknecht.
Thanks again John. If the developer and/or Firefox can't help, I may try to find the patience for what you suggest.
Blue box question marks via Safari