My iphone 12 pro camera not working after updating to IOS 18.3

I updated my iPhone 12 pro to IOS 18.3.1 and my back camera and flash stopped working. I forced-shut down the phone and it didn't do anything. I now updated to the newest IOS 18.3.2, hoping it would fix the problem, and now it says it can't verify if the camera is a genuine part. It was working perfectly fine until the update. This seems like a software issue not communicating well with older iPhone cameras. This phone has never been serviced, it has all original parts. I hope Apple can address this issue with a new update that can communicate with the hardware of older phones. So many posts here about having this same issue since the update. No, this phone is no longer in warranty.

iPhone 12 Pro, iOS 18

Posted on Mar 17, 2025 04:41 PM

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1 reply

Mar 17, 2025 11:45 PM in response to Asami_

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


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My iphone 12 pro camera not working after updating to IOS 18.3

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