App Store and iTunes showing Wi-Fi not connected on iPhone

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App Store and iTunes showing Wi-Fi not connected on iPhone

I updated my phone this morning to the newest 18.3.2 update. It had to deleted some apps to update, which is fine because it was to redownload them after. I ended up deleting a few I didn’t need anyway. However when I went back in to download the one I did use I tried to open the App Store and it will not open. Saids my wifi is not connected. I cleared my wifi and re added it then restarted my phone. The WiFi is working fine but the app still claims there is no wifi. Went to listen to music in my library for the service I pay for and the app saids the server cannot be found. I can only listen to music I physically have in my iTunes I downloaded from my computer. I tried to open ITunes and there is just a blank screen. Anyone else having this issue? Is there a way to fix it?

[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Mar 13, 2025 7:45 AM

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Answer 1

Top-ranking reply

lobsterghost1

Community+ 2025

Level 10

177,713 points

Mar 13, 2025 8:24 AM in response to Rkenshin03

Do you use a VPN on your iPhone? If yes, turn it off or better yet, completely remove the VPN profile as they are not needed on iPhone and often cause connectivity issues.
If no, Force Restart your iPhone --> Force restart iPhone - Apple Support (CA)

Remember that procedure as it's advisable to do that after every iOS update.

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Answer 2

Rkenshin03 Author

Level 1

8 points

Mar 13, 2025 8:59 AM in response to lobsterghost1

I have no VPN on my phone. However, I did the “hard reset” after I shut it down and it’s all now working again. I would have thought restarting the phone would have done the trick. Thank you for responding, I appreciate it. Hopefully this helps someone else.

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Answer 3

Mar 13, 2025 9:10 AM in response to Rkenshin03

You're welcome. As I mentioned, remember that procedure and do it after EVERY iOS update. It's the first thing I do after an iOS update and in all these years, I've never had an issue after an update.

Take Care!

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Answer 4

Mar 19, 2025 1:55 PM in response to lobsterghost1

I am having the same issue. iPhone updated to 18.3.2 and now I am not able to access the App Store / Apple TV / Apple News/ Apple Maps. My WiFi shows No internet connection, but I do have internet. This is happening on 3 phones in my household. All other apps are working. We’ve rebooted modems routers, hard reset the iPhone, reset network setting, no vpn. Help!

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App Store and iTunes showing Wi-Fi not connected on iPhone

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