push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

Hello,

Since the update to 18.3.2, the push function in Apple Mail no longer works. Neither on the iPhone nor on the iPad.

Push mail still works on devices with iOS 18.3.1. It's not optimal, but at least 90% of emails arrive via push.

With 18.3.2, maybe 10% of emails arrive via push. But it's totally unreliable.

I use Apple Mail and Fastmail.

I use Apple Mail and Fastmail. Both exhibit the same behavior.

iPhone 15 Pro Max, iOS 18

Posted on Mar 13, 2025 3:22 AM

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Rich of the North

Level 1

29 points

Posted on Mar 13, 2025 11:16 AM

Same problem. No push no notifications and that's across iCloud and exchange on iOS 18 32.

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Mar 29, 2025 10:39 AM in response to ChrisSOracle

ChrisSOracle: "Does that put me in 'the minority'?"

Yes, I believe it does. But consider that a small minority of iPhone users still number in the thousands. By now there would have been a major hue and cry if this bug affected all users. We'll likely never know what they broke or why the effects were limited. They're pretty tight-lipped and many fixes are incorporated into releases without notice. My switch to Fetch at 15-minute intervals is still working. I'm sorry it's not working for others that are affected by this bug.

nabecyan

Level 1

8 points

Mar 31, 2025 6:59 PM in response to TheJYQ

My iPhone 14 pro had the same issue and I tried some ways which had been discussed online, then luckily succeeded to get notifications for these several days.

But, today I upgraded to iOS 18.4, it back to not pushing notifications for the iCloud email.

It seems iOS 18.4 does not resolve this issue yet, we may have to wait next minor upgrade.

nabecyan

Level 1

8 points

Apr 1, 2025 4:13 AM in response to TheJYQ

Yes, I've tried all the options which I did when tried in iOS 18.3.2 (once disable and re-enable iCloud email, then switch back to enable push notifications, etc. except setting to a 15-min interval). No notification sound, no vibration during lock state. But it can't help.

Zurarczurx

Level 4

2,470 points

Mar 17, 2025 4:07 AM in response to BlueYonderCT

How did you roll back to 18.3.1?

Mar 19, 2025 5:51 AM in response to TheJYQ

Same here. Wondering how many people need to have this issue for them to realise something broke.

Mar 23, 2025 4:30 AM in response to BlueYonderCT

Are there step by step instructions available on how to do this because I’m not familiar with this process.

Mar 23, 2025 4:46 AM in response to GeezerFella

It didn't work for me.

Mar 23, 2025 4:51 AM in response to BlueYonderCT

Thanks for the information anyway. I’ll keep it in mind when newer versions are released.

Mar 23, 2025 9:26 AM in response to Danny Welsh

It did work for me but I didn't get a notification center alert, I just noticed my badge number increased.

Mar 23, 2025 10:58 AM in response to Danny Welsh

Sorry to hear that. Keep in mind that it can take up to 15 minutes after the message is received by the iCloud mail server. But I assume you never got the notification.