Monterey is the highest version of macOS that you can run on a 2017 MacBook Air.
That is not a bug, and there will be no "fix".
You could try using the online version of Turbotax. Monterey's version of Safari is probably new enough to support it, and if not, you could always install the current version of Firefox.
There might also be other tax software that would run on Monterey. I do my own taxes without the help of any tax preparation software, so I haven't kept up with what other applications might be available.
If you insist on running the desktop version of Turbotax 2024, specifically, then you will need a newer computer.