iMac 2017 T2Chip failure

So I just recently tried to update my Mac from Mac os Monterey to Sonoma everything was going fine until it was installing and my screen shut off and didn't reboot, after that I got a bit concerned waited a bit maybe for it to finish but nothing ended up happening, I unplugged my iMac from the wall and plugged it back in pressed the power button and nothing happened I heard the fans come on but no startup sound and the screen was black, later on come to find out this has something to do with the t2 chip and what the update does to it, I ran though process with Apple configurator2 trying to revive but it still didn't fix anything so I took drastic measures and tried to restore and wipe all the data, the screen came back on with the Apple logo but now never fully booted to anything now it's back at when I press the power button I only hear the fans and the screen doesn't come on and now all my data is gone as well, very upset to have lost everything and now have a non functioning iMac, If anyone knows a solution, please help.

iMac Pro

Posted on Mar 5, 2025 6:42 PM

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Mar 5, 2025 6:48 PM in response to iMac2017T2Chipfailure

" I got a bit concerned waited a bit maybe for it to fish but nothing ended up happening, I unplugged my iMac from the wall and plugged it back in"


The absolute worst thing to EVER do when a computer is in the process of updating. You may have corrupted your internal storage completely. The link below may help.


How to start up from macOS Recovery - Apple Support


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Apr 4, 2025 2:12 PM in response to iMac2017T2Chipfailure

iMac2017T2Chipfailure wrote:

So I just recently tried to update my Mac from Mac os Monterey to Sonoma everything was going fine until it was installing and my screen shut off and didn't reboot, after that I got a bit concerned waited a bit maybe for it to finish but nothing ended up happening, I unplugged my iMac from the wall and plugged it back in pressed the power button and nothing happened I heard the fans come on but no startup sound and the screen was black,

Sounds like a hardware issue of some sort. My bet is on a bad Logic Board. I have seen the Logic Boards on these 2017-2020 Intel iMacs fail more often than any older iMac models going back to 2007. The symptoms match.


later on come to find out this has something to do with the t2 chip

FYI, I do not believe the iMac 2019 model uses a T2 chip...confirmed by both MacTracker and EveryMac.com. All of the other 2019 Macs do have a T2 chip, but for some reason the 2019 iMac does not.


now all my data is gone as well, very upset to have lost everything

You did not have to do the complete wipe even if you could not access the data on the internal drive(s). You could have looked contacted an Apple repair/support tech to see what could be done to recover the data or look into a professional data recovery service.


Your data was always at risk if you don't have any backups. It was just a matter of when & how much of your data you would end up losing. There are a lot more new ways to permanently lose access to the data on the internal drive of the recent Macs due to all of the hardware, software, and security changes. Since Apple provides Time Machine backup software with macOS, there is no reason for anyone not to have a good backup. Unfortunately this is usually a lesson learned the hard way.


and now have a non functioning iMac, If anyone knows a solution, please help.

You most likely have a hardware issue of some sort. My guess is a bad Logic Board.


You can try running the Apple Diagnostics to see if any hardware issues are detected. The only useful diagnostic is one which reports a problem. You can also have Apple or an Apple Authorized Service Provider examine the computer to confirm.


Personally I don't recommend repairing any of the Intel Macs with USB-C ports for multiple reasons. The money spent on repairs is better spent on a new computer.

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Mar 5, 2025 10:46 PM in response to lkrupp

It won't boot to recovery or anything visually, I turn it on an can hear the fan going but that's about it, I wouldn't be so worried if the screen would work and have some responsiveness, this is 100% a software problem I just am not sure what else to try

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Mar 6, 2025 5:54 AM in response to iMac2017T2Chipfailure

Since you have decided this is 100% a software problem I guess that’s it. Why does your original post say the T2 chip failed then.


I see no other option than to take your iMac in to an Apple Store or authorized Apple service provider for inspection and diagnosis. If your iMac no longer has any active warranty then you might also consider a third party repair shop.

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iMac 2017 T2Chip failure

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