Face ID not working after iOS 18.3.1 upgrade on iPhone

Face ID stopped working after 18.3.1. Tried resetting Face ID and powering off/on phone. Camera ia not obstructed and works for other functions.



[Re-Titled by Moderator]

iPhone 14, iOS 18

Posted on Mar 3, 2025 05:21 PM

Reply
1 reply

Mar 3, 2025 05:29 PM in response to edgesnr

"Face ID not working after iOS 18.3.1 upgrade on iPhone: Face ID stopped working after 18.3.1. Tried resetting Face ID and powering off/on phone. Camera ia not obstructed and works for other function"

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Troubleshooting FaceTime After iOS 18.3.1 Update:


A. Links to Refer to:


B. Report this to Apple

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

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Face ID not working after iOS 18.3.1 upgrade on iPhone

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