Unable to hear Apple Music on PC even with family subscription

I pay for a family subscription to Apple Music. I listen on my PC in my office daily. Recently it has started to mess up. Sometimes it will start playing a song, only a few seconds of it, and then skip it. Other times it is playing one song all the way through and then repeating it. Repeat is not turned on. This is getting old.

Also having issues from my phone. When I get in my car, it will start to auto-play from my downloaded music even though that's not what I was listening to or what I even have pulled up on my screen. I have gone through the auto-play and any other settings. I cannot find anything. Apple needs to get it together before I cancel and go to something else.

Any help is greatly appreciated!

[Re-Titled By Moderator]